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GENERAL

What are the benefits of your viscose from bamboo?

Not all viscose from bamboo sheets are the same. Similar to other textiles, there is every type of quality from terrible to unbelievably great. Cozy Earth isn’t just another sheets company. We only focus on producing the “unbelievably great” and avoi

Do you have any discounts going on right now?

From time to time we do offer promotions via email, so sign up for our email list and you’ll receive them too! One promotion we always have going is our bundles, where you can save an additional 5% when you purchase 3 or more items.

I noticed your Cozy Earth products are a bit more expensive than others out there, what’s the difference?

From a practical point of view, Cozy Earth fabrics are noticeably softer, longer-lasting, and better at regulating temperature than other products. It’s a difference you can feel in any side by side comparisons, even when compared to other viscose fr

Do you use any harmful dyes or chemicals?

We typically avoid dyes, but when needed, we only use responsible dyeing practices and ensure all of our products are free of harmful chemicals.

Why is your viscose from bamboo better than the rest?

Cozy Earth is the world’s leader in responsibly sourced, authentic, high-quality viscose from bamboo textiles. Our thousands of 5-star reviews and unpaid celebrity endorsements speak for themselves. Our bedding and clothing are crafted softer and str

How can I speak to someone?

We would love to hear from you! Live chat with us on our website or send us an email at [email protected]

How do I remove myself from the mailing list/newsletter?

To unsubscribe from texts respond STOP to any promotion you receive. The unsubscribe from emails you can click the unsubscribe link at the bottom of the email, or update your notification preferences here.

Are We Made Too Much Products Final Sale?

Please note that products featured on our We Made Too Much Sale are non-refundable. Please double-check your sizes; no returns or exchanges will be accepted.

What methods of payment do you accept?

Cozy Earth offers a variety of convenient payment methods including:. Please note that we do not accept cash or checks as forms of payment.

Forgot to add a promo code (but already purchased)

If you forgot to add a discount code to your order, please contact our customer service team at 385-225-9268. Please note that if you have already used a discount code on your order, another code cannot be stacked with the original one. However, if y

How do I update the billing information on my order

If you placed an order with an incorrect billing address, there should be no issue as long as the order went through. The billing information is used solely for confirming payment details. We do not send invoices or receipts through physical mail. If

How do I purchase a gift card

Digital gift cards can be purchased on our website. You can search for gift cards directly on our site. Once purchased, digital gift cards are sent immediately to the email address entered at checkout. To give your gift, simply forward the email you

Product - Materials/Ingredients

You can view the materials of our products on each individual product page. Simply click on the "Details" section when you are on the product page.

How long does this last?

Our bedding and bath products include a 10 year warranty against pilling, abnormal rips and tears, and workmanship defects. For our apparel, we offer a lifetime warranty against manufacturing defects in materials and craftsmanship. This warranty does

How do I change my default address?

To set a new default address, first, login to your Cozy Earth account. On the left side of the page, click on "Saved Addresses". Once you are on the page titled, "Your Addresses", you can edit or add addresses as you wish. To set an address as a defa

Do you price match for sales?

Yes, Cozy Earth does offer price matching for sales. If you purchased an item before a sale started, you can still get the sale price as long as the sale is ongoing when you contact us.