What if my shipment is international?Updated a year ago
We ask for 2-3 business days to process your order before shipment. We do not ship on Saturday, Sunday, or on Holidays.
Cozy Earth provides worldwide shipping to our customers outside of the US, and pricing varies country to country.
We offer FedEx International Shipping for our international customers. We do not make money on charging you for shipping. We are very conservative in our shipping charge costs, and in many cases, we undercharge what the actual cost is to ship the product(s). Shipping is not our product.
Due to International customs fees, import taxes and shipping costs - we are not able to offer a “Free Shipping” option for our international customers.
Our international shipping rates are calculated based on the total weight of your order.
All packages shipped via FedEX International generally arrive within 5-14 business days. However, delays created by customs may require a 10-20 business-day time in transit. This is very rare, but do be aware of this possibility.
If you are experiencing complications for your delivery, please contact the shipping carrier. For most cases, Cozy Earth is unable to provide any additional information or changes to your shipment once it has left our facilities.
Cozy Earth is not liable for any lost packages due to address errors.