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LOYALTY

How can I redeem my credits?

1. Login to your Cozy Earth Enthusiast or Membership account. 2. Add desired items to your cart. 3. Continue to checkout. 4. In your order summary at checkout, click on the desired amount of credits you would like to redeem in the dropdown menu.

How do I login to my account?

1. Click on the person icon located on the top right corner of the website. 2. Enter your email address and password. 3. Click "sign in". 4. If you have not made an account, simply click “Join Now” to start earning rewards.

Can I redeem credits If I have a discount code?

Unfortunately, no. Discount codes cannot be stacked on top of credit redemptions.

How many credits do I have?

Once you are logged in to your Cozy Earth Enthusiast or Membership account, you will be directed to your account landing page. Your credit balance will be displayed under "My Rewards".

How many credits can I redeem?

You can redeem as many credits as you’d like towards your order. However, please note that the total credit amount cannot exceed the total amount of your order. Credits cannot be applied towards tax or shipping costs.

What if I placed an order before creating an account?

Those credits you earned are linked to the email address associated with your previous purchase. If you make an account with that same email address, your points will be applied to the new account.

Do Wholesale Customers receive credits?

Unfortunately we can no longer offer Wholesale Customers loyalty credits. If you are a Wholesale Customer and currently have credit, feel free to redeem them on our main website, but moving forward from January 1, 2021, we no longer can offer credit.

I’m having trouble logging in.

If you're experiencing difficulty logging into your account, simply navigate to the 'forgot my password' link and follow the instructions to receive an email for resetting your password.

How can I cancel my membership?

You can cancel your membership by emailing [email protected]. Please note that upon cancellation, you will immediately lose access to all membership benefits. Cozy Earth does not provide refunds or credits, including partially used billing peri

Overview of membership

The Cozy Earth membership offers a comprehensive package of benefits including:. Joining our membership ensures unparalleled convenience, savings, and rewards with each purchase.

Membership Benefits

Instant Welcome Gift ($165 Value). As a grand welcome and to show our appreciation, you'll instantly select a special gift in your cart to kickstart your Cozy Earth Membership as you’re purchasing your new membership!. Automatic $75 Store Credit. Not

How do I become a member?

Add the membership to your cart from this page and check out! Then you will be prompted to either create an account or sign in to your existing Cozy Earth account.

How do I access my benefits?

Sign in to your Cozy Earth account to automatically apply your perks: Free Shipping, Seasonal Gifts, etc. Credits received from purchases will be automatically issued to your account after purchase.

Do my credits expire?

Credits earned by purchasing (20% for every $1 spent) will expire 365 days after they are earned. Monthly credit is sent via discount code every month and will expire at the end of the month they were issued. Purchase during the month to apply the cr

How do the Seasonal Gifts work?

Once you're logged into your account, you can easily add your gift to your order right from your shopping cart. We offer members a new gift each season, and you can redeem your gift once every three months (4x a year) when you make a purchase with us